Frequently Asked Questions

Pest Control FAQs

How do I know if I need professional pest control?

If pests continue to reappear despite cleaning, DIY sprays, traps, or baits, it usually indicates the problem extends beyond visible areas. Professional pest control is recommended when infestations persist, increase, or pose health, safety, or property risks.

Is pest control safe for children and pets?

Professional pest control treatments are applied in accordance with safety guidelines and are selected based on the environment and pest type. Technicians will advise on any precautions required, such as temporary exclusion from treated areas, to ensure the safety of children and pets.

How long does pest control treatment take?

Most general pest treatments take between 30 minutes and 2 hours, depending on the size of the property and the pests involved. Some services, such as termite inspections or rodent control, may require additional time for assessment and follow-up.

How often should pest control be done?

For general pests, annual or biannual treatments are common. Properties with higher risk factors, such as surrounding vegetation, older buildings, or commercial environments, may benefit from more frequent services. Termite inspections are recommended annually.

Spider Control FAQs

Why do spiders keep coming back?

Spiders return when food sources such as insects are present and suitable shelter exists. DIY sprays often kill visible spiders but do not provide residual protection or reduce insect populations, allowing spiders to reappear.

Are spiders dangerous?

Most spiders are harmless, but some species can deliver painful or medically significant bites. Even non-dangerous spiders can cause distress, particularly when infestations occur inside living areas.

Does spider control stop webs as well?

Yes. Professional spider control reduces spider populations and discourages webbing by targeting both spiders and the insects they feed on.

Ant Control FAQs

Why do ants keep appearing in the same areas?

Ants follow scent trails between food sources and their nest. Cleaning alone does not remove these trails, allowing ants to return repeatedly unless the colony itself is treated.

Will ant control eliminate the nest?

Professional ant control targets the colony, not just visible ants. This approach breaks the breeding cycle and provides longer-lasting results than surface treatments.

Can DIY ant baits make the problem worse?

Incorrect bait placement or unsuitable products can cause colonies to split and form multiple nests, increasing ant activity over time.

Rodent Control FAQs

How do rodents get into buildings?

Rodents can enter through very small gaps in walls, roofing, vents, and foundations. Once inside, they nest in roof spaces, walls, and storage areas.

Are rodents dangerous?

Rodents can spread disease, contaminate food, damage insulation, and chew electrical wiring, increasing the risk of fire and structural issues.

Why don’t traps solve rodent problems?

Traps may catch individual rodents, but do not address nesting areas or entry points. Without exclusion and monitoring, rodents are likely to return.

Cockroach Control FAQs

Why am I seeing cockroaches during the day?

Cockroaches are nocturnal. Daytime activity often indicates a large or established infestation that has outgrown its hiding spaces.

Do cockroaches spread disease?

Yes. Cockroaches can contaminate food and surfaces and may trigger allergies or asthma, particularly in children.

Why don’t sprays and foggers work?

These products rarely reach hidden harbourage areas and can cause cockroaches to scatter, spreading the infestation further.

Wasp & Bee Control FAQs

Are wasps and bees treated the same way?

No. Wasps and bees behave differently and are managed using different methods. Bees may be protected and require relocation rather than extermination.

Is it dangerous to remove a nest myself?

Yes. Disturbing nests can provoke aggressive behaviour and increase the risk of multiple stings, which can be serious or life-threatening for some individuals.

Can nests be removed during the breeding season?

There may be restrictions depending on species and circumstances. Professional assessment ensures treatment is safe and compliant.

Termite Control FAQs

How serious are termites?

Termites can cause significant structural damage before they are detected. Damage is often not covered by insurance, making early detection critical.

Can I treat termites myself?

DIY termite treatments are ineffective and may make infestations harder to detect. Professional systems are required to manage colonies and protect structures long-term.

How often should I have a termite inspection?

Annual termite inspections are recommended for all properties, particularly in termite-prone areas.

Bird & Possum Control FAQs

Are possums protected?

Yes. Possums are protected native wildlife in Australia, and it is illegal to harm or relocate them without following strict guidelines.

Why do possums keep returning?

If access points are not sealed, possums will repeatedly attempt to re-enter roof spaces, even after removal.

Do bird deterrents work?

Surface deterrents alone are often ineffective long-term. Successful bird control focuses on exclusion, proofing, and preventing nesting behaviour.

Can birds or possums damage my roof?

Yes. Both can damage roofing, insulation, wiring, gutters, and solar installations if activity continues unchecked.

General Questions

Will pests come back after treatment?

Professional treatments significantly reduce pest activity, but no environment is completely pest-proof. Ongoing prevention and maintenance reduce the likelihood of reinfestation.

Do I need to leave the property during treatment?

In most cases, no. You may be asked to avoid certain areas temporarily, depending on the treatment applied.

How quickly will I see results?

Some pests are eliminated immediately, while others reduce gradually over days or weeks as treatments take effect.


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